Changing / Modifying Order
Once the order has been issued a shipping label, it has been considered shipped: it is non-cancellable / non-refundable / non-swappable. Due to the weight and costs associated with shipping these items we cannot do order modifications, returns or exchanges on them. ALL SALES ARE FINAL.
It it your responsibility to insure that all billing and shipping address is correct and accurate.
Refunds On Clothing
If your order arrives damaged, please send us a photo of the damage by email to email@example.com within 48 hours of receiving the shipment. If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. Please note that there may be additional circumstances under which we will not be able to honor your return. Acceptance of a return is within our sole discretion.
Refunds on Fertilize and Soil Optimization Products
These products are sold as is. If for any reason your product arrived damaged, incomplete, or missing, email us proof of your original purchase to firstname.lastname@example.org with pictures of the damaged product and we will replace the product or refund the purchase price.
Return/Exchange/Refunds on Grass Seed
If for any reason your product arrived damaged, incomplete, or missing, email us proof of your original purchase to email@example.com with pictures of the damaged product and we will replace the product or refund the purchase price. Unfortunately, we cannot take returns on grass seed. We keep it stored in a secure, dry facility where it is not exposed to moisture, sunlight or humidity. Once it leaves our warehouses we are no longer in control of those factors and even though you didn't expose it to anything like this in your garage on purpose, we could not resell that in good conscience. We wouldn't sell you seed that was sent back and we don't want to chance it with others either - hope you understand. Additionally, shipping costs to return the product would be something we could not absorb as we keep the margins on these products as low as possible.